FAQ

Where is the store based?

Los Angeles, CA and part time in Providence, RI

What is this store’s return and exchange policy?

All items are final sale! If any damages occur contact me below immediately with pictures and I'll do my best to resolve the issue. 

Do you accept orders placed outside of the US?

Yes! I will ship anywhere. 

How long will it take to receive my order?

I try and ship within 3-5 business days of your order being placed. Shipping time will depend on where you live. Domestically priority mail should arrive in 1 - 3 days while first class mail may take a bit longer. International shipping varies by country. 

Customs and Import Taxes?

Buyers are responsible for any customs and import taxes from their country. I am not responsible for delays due to customs.

How can I get in contact with you about my order?

Feel free to email in the space below or at ellen@onlyou718.com

Caution! If you contact me on my social media about an important issue there is a good chance I wont see it and respond in a timely matter. If you have an inquiry make sure to email me. 

Email